Rescheduling, Cancellation, & Refund Policy
We are excited to share our updated Rescheduling, Cancellation, Refund Policy with all our valued students. At Heart Alive Medical & Training, we strive to provide the best learning experience while ensuring fairness and transparency in our policies. Please take note of the following key points:
- Strict NO SHOW policy: Students who do not call or show up in class will not receive a refund and must pay the full price to attend another class.
- Late Arrival: If you are more than 15 minutes later, a $20 rescheduling fee will apply.
- Within 72 hours prior to class: Rescheduling is allowed with a $20 fee, and no refunds will be provided.
- Cancellations more than 72 hours prior to class: A $50 cancellation processing fee will be applied, plus what you paid for your class.
- Weather Cancellation: Decisions will be made 12 to 24 hours prior to class at the discretion of Heart Alive Medical & Training
- Students: Instructors will open doors for class 10-15 minutes prior to allow everyone to get settled in
We appreciate your understanding and cooperation with these policies as we aim to deliver the highest quality training experience for all. Thank you for being a part of the Heart Alive Medical & Training community!
For any more information please call 6463308918
The American Heart Association is committed to promoting knowledge and proficiency in Basic Life Support BLS, Advanced Cardiovascular Life Support ACLS, and Pediatric Advanced Life Support PALS. To achieve this goal, the association has developed instructional materials that can be used to educate healthcare professionals and the public.
It is important to note that the use of these materials in an educational course does not represent course sponsorship by the American Heart Association. Additionally, any fees charged for such a course do not represent income to the Association.
We encourage all healthcare professionals and individuals to take advantage of the educational resources provided by the American Heart Association to enhance their knowledge and skills in BLS, ACLS, and PALS. By doing so, we can work together to improve the quality of care for patients and save more lives.
TERMS OF SALE
At Heart Alive Medical & Training, we strive to provide accurate and up-to-date information on our site. Please be aware that technical inaccuracies or typographical errors may occasionally occur. As part of our commitment to transparency, we may change or update information, including product pricing and availability, without prior notice. Additionally, Heart Alive Medical & Training, its directors, and employees cannot be held legally responsible for the sales or any information on our website, social media or during the training. Your continued support and understanding are highly appreciated. Thank you for being a part of the Heart Alive Medical & Training community.
These Terms of Sale serve as a legal agreement between you and us, outlining the guidelines for ordering products from our websites. By making a purchase on our website, you are agreeing to these Terms of Sale. We encourage you to carefully read through the document before placing an order to ensure a smooth and enjoyable shopping experience with us. Your satisfaction is our top priority, and we look forward to serving you with excellence. Thank you for choosing Heart Alive Medical & Training!
We at Heart Alive Medical & Training want to ensure that our valued customers have seamless experience when ordering merchandise from our website. As such, we want to inform you that we charge sales tax based on the applicable state sales tax rate and the location to which the order is being shipped. Please note that we do not ship products except through our sales representative.
We also want to address warranties. The content included on our website has been compiled from a variety of sources and is subject to change without notice. As such, we make no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the website or content, or the suitability, functionality, or operation of this website or its content. We want to remind our customers that by using our website, you assume the risk that the content on this website may be inaccurate, incomplete, offensive, or may not meet your needs and requirements.
Additionally, we want to highlight that our Terms and Conditions serve as the comprehensive agreement between you and Heart Alive Medical & Training regarding this website. They replace all previous communications, whether electronic, oral, or written. Any modifications to the Terms and Conditions must be authorized by Heart Alive Medical & Training to be considered valid.
Lastly, should any provision within the Terms and Conditions be deemed unlawful, it will be interpreted in a manner that closely aligns with the law as much as possible. Thank you for your attention to these important details.
Your Order
At checkout, you will have the opportunity to review your order details and make any necessary changes before placing your order. Once you have placed an order, you will receive an order acknowledgement email that details the products you have ordered. Please note that this email does not constitute our acceptance of your order. We will only accept your order upon the dispatch of your products, which will be followed by a shipping confirmation email. We reserve the right to cancel any order after acceptance at any time in our sole discretion. If we are unable to accept your order, we will notify you via email, and you will not be charged for the products. However, please note that processing may take up to ten 10 business days. Non-acceptance of an order may be made for any reason in the Company’s sole discretion. Rest assured that any personal data you provide will be handled with the utmost care and kept secure. Thank you for choosing our website for your shopping needs.
We take great care to ensure that the information on our website related to our products is correct, but we cannot guarantee the accuracy of such information. Therefore, we reserve the right to correct any errors or omissions at any time and to cancel any orders.
Please be aware that the imagery on our website is for illustration purposes only and that your product and its packaging may vary slightly from the imagery on our website. We want to remind you that you are responsible for using the products purchased in an authorized manner and never in a way that would violate any applicable law or third-party right of any kind. Thank you for choosing our products and we appreciate your understanding in this matter.
Delivery and Shipping
Please note that any shipping and delivery dates provided are approximate and may vary. While we make every effort to meet these dates, we cannot guarantee them, and lead times may differ. In the event of any delays, we will promptly notify you or cancel the order and issue a refund.
It is important to ensure that your shipping and billing information is accurate before submitting your order, as we cannot be held responsible for any inaccuracies in this regard. By placing an order, you agree to pay for all associated shipping, tax, and handling fees, which will be clearly outlined during the checkout process.
We value your partnership and trust in our products and services. As part of our commitment to transparency and accountability, we want to remind you of the importance of adhering to our Terms and Conditions. By agreeing to indemnify, defend, release, and hold harmless Company and its subsidiaries, affiliates, and related entities, you are safeguarding not just our interests, but also your own. In the event of any liability, loss, claim, or expense arising from a violation of these Terms or unauthorized use of our products, rest assured that we have your back. Our team, including our officers, directors, employees, and advisors, is here to support you every step of the way. Thank you for being a valued member of our community.
In the rare instance where we are unable to meet the delivery time included in our dispatch confirmation email, rest assured that we will provide an alternative solution, which may involve reimbursement or re-delivery options. Your satisfaction is our priority, and we are committed to making your shipping experience with us as smooth as possible.
We would like to clarify our stance on representations and warranties regarding the products, services, and offerings made on this website. The Company and its related entities want to make it clear that we do not provide any representations or warranties, express or implied, regarding the content and offerings on this platform. This includes information, materials, resources, products, or services offered by us or our related entities. We want to emphasize that to the fullest extent permissible under the law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose. Additionally, we do not provide any warranty of non-infringement or violation of intellectual property or other rights of a third party. Thank you for your understanding.
We would like to bring to your attention an important update regarding our Limitation of Liability statement. Please note that The Company and its related entities will not be held responsible for any damages, liability, or loss associated with harm or damages suffered by you or any other person or entity in connection with our website, software, content, and offerings. This includes but is not limited to direct, indirect, special, punitive, incidental, equitable, or consequential loss or damages, whether based on contract, tort, negligence, strict liability, or otherwise. Our maximum liability, for any reason, and your exclusive remedy for any cause, will be limited to the actual amount paid for the products or services ordered through our website. It is important to understand that all information, software, products, and services provided by The Company and its related entities may contain inaccuracies or typographical errors, as changes are periodically made for improvements. Thank you for your attention to this matter.